“The number one thing I want MS patients to remember is that MS LifeLines is here, 24/7. Someone is just a phone call away.”
Meet the MS LifeLines Nurses
All of the MS LifeLines Nurses are MS-certified and specifically trained to help manage MS. They are here to help you with your treatment and can answer any questions you may have about relapsing MS. In addition, they can:
- Offer information about treating with Rebif® (interferon beta-1a)
- Provide tips that may help manage certain side effects
- Recommend strategies to help you stay motivated with therapy
- Provide ongoing telephone follow-up and much more
MS LifeLines Nurses are here for you
We're here: 8 AM to 10 PM ET, MON–FRI 9 AM to 5 PM ET, SAT–SUNCall 1-877-447-3243
Our nurses will come
to your home
In addition to the nurses available through the MS LifeLines call center, a dedicated team of field nurses is available in many areas of the United States.
They will come to your home and provide you with 1-on-1 training on proper injection techniques, review your Welcome Kit with you, and share tips that may help you deal with certain side effects.
Get to know a nurse
Find out what happens on a typical field nurse home visit.
20 phone calls met with care
"The nurses at MS LifeLines have been there for me."
I am a violinist. I am also hardheaded and difficult. When I was diagnosed with relapsing MS, I was determined not to let MS stand in the way of my life. Yes, my journey with MS has been filled with lots of challenges, big and small. But I couldn't let it stand in the way of my passion for music.
Now I'm a teacher. I have over 50 students in grades K through 8. I love my music and students—no matter how terrifying their violin playing may be!
Sometimes with MS, there are things that come up. The nurses at MS LifeLines have been there for me. They know me now when I call, 'cause I've called so many times! I'd say 20 times or more. And every time, they're so patient. They never tell me, "enough is enough."
They're wonderful. They say, "Okay, we're going to do what we have to do, we'll take care of it." Every month or so they call back to find out how I'm doing, see how I'm feeling, and make sure I can ask anything I need to ask. There's so much understanding; they really are dedicated to helping.
Angela L.Violinist and teacher, MS LifeLines Ambassador, living with relapsing MS
This story reflects the personal experience of one person. Results and experiences vary from patient to patient.