Breana's Story

Breana - MS LifeLines Ambassador

After starting a new job, the excitement settled, and I realized some of the realities. I had to switch health care insurance to new insurance offered through my employer. I am taking Rebif® (interferon beta-1a) to treat my relapsing MS, and the new plan has a high deductible. This meant I would have to pay a high out-of-pocket expense until I met the full amount of the deductible, prior to receiving any prescription drug coverage.

I felt like everything was being thrown at me at once, and I remember thinking, "Gosh! This is what it feels like to be an adult." I realized I would have to plan ahead to make sure I would have the funds available each month for Rebif. And, you know, it was kind of a scary feeling thinking about how I was going to pay for Rebif along with all my other expenses, such as rent.

I knew I wasn't going to stop taking Rebif, so I had to find a way to afford it. I wasn't sure what to do, so I called my mom. After discussing a few ideas, she and I decided I should call MS LifeLines®. I thought, "Oh, I will never really qualify for an a financial assistance program," but she still encouraged me to call.

It was really reassuring to talk to the MS LifeLines Financial Support Team member. After I explained my situation and answered a couple of questions about my insurance, he told me, "You should be able to qualify for co-pay assistance through the MS LifeLines Access Made Simple program."

A few days later, he verified my eligibility for MS LifeLines Access Made Simple. I can't explain the wave of relief that came over me when he explained the details.

Believe it or not, after that first phone conversation with the MS LifeLines Financial Support Team, the only thing I had to do was call the specialty pharmacy to set up my first delivery of Rebif. There was no additional paperwork, and MS LifeLines took care of things for me.

The Financial Support Team also told me that nearing the end of my first year in this program, they will automatically reevaluate my health care coverage to see whether I would remain eligible.

I can't say enough good things about the MS LifeLines Access Made Simple program or the Financial Support representative who assisted me. I had thought I would never qualify for this program, but it's important for other people like me to know that there are programs out there to help us. It is just a matter of being proactive and pursuing them.

Learn more about MS LifeLines Access Made Simple eligibility requirements.

This story reflects the personal experience of one person. Results and experiences vary from patient to patient. It is best to contact your doctor to discuss what's best for you. Rod is an MS LifeLines Ambassador, and he has chosen to share his story with other people living with MS. MS LifeLines Ambassadors are sponsored by EMD Serono, Inc. and Pfizer Inc.

MS LifeLines is here to help

The MS LifeLines Financial Support Team members are passionate about helping you find affordable access for Rebif. They are trained to understand the various insurance and assistance plans to make the process as easy as possible. MS LifeLines cannot guarantee that you will receive insurance coverage or reimbursement for your therapy but will conduct a thorough review of your individual situation to determine available assistance programs or refer you to an appropriate state or federal program.

To find out if you qualify for MS LifeLines Access Made Simple or other MS LifeLines assistance programs, call MS LifeLines at 1-877-447-3243 Monday through Friday, 8 AM to 8 PM ET and Saturdays from 9 AM to 5 PM ET.

Erin M.
MS LifeLines Financial Support Specialist

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