Rod's Story

Rod - MS LifeLines Ambassador

When I was diagnosed with relapsing MS, I was kind of relieved. I finally knew what was going on. Still I was worried about what was going to happen to me. I had a lot of questions. Would I be able to work? Would I be disabled? What could I do to make myself feel better? I decided to do some research and find out more. One of the most important things I learned was that getting on relapsing MS treatment early after my diagnosis could make a difference.

I went to see a neurologist, and she gave me several treatment options. We decided that Rebif would be the best choice for me. But I was very concerned about paying for it. I didn't have insurance, and there was no way I could afford it on my own. I started to panic a little, but my neurologist urged me to call MS LifeLines® and ask about assistance programs. She said they might be able to help me get affordable access to my Rebif therapy. I'm glad I took her advice.

The financial assistance program I qualified for turned out to be far better than I expected. I called MS LifeLines and worked with a specialist to complete paperwork. When I got the call telling me I was approved, I remember being so happy I was almost in tears. In my situation, the MS LifeLines assistance program would cover the entire cost of my therapy. It was a lot more assistance than I anticipated. I was sure I would have some kind of co-pay. But they kept telling me it would be free of charge. It was an awesome feeling.

I have to say that MS LifeLines was incredibly helpful. They guided me through the process every step of the way. I ended up using the MS LifeLines assistance program for two years, and then I was able to get health insurance through my job.

If someone with relapsing MS is worried about paying for their Rebif therapy, I would tell them to definitely pick up the phone and call MS LifeLines. In my situation, they were able to help. Thanks to them, I was able to start and stay on Rebif.

This story reflects the personal experience of one person. Results and experiences vary from patient to patient. It is best to contact your doctor to discuss what's best for you. Rod is an MS LifeLines Ambassador, and he has chosen to share his story with other people living with MS. MS LifeLines Ambassadors are sponsored by EMD Serono, Inc. and Pfizer Inc.

MS LifeLines is here to help

The MS LifeLines Financial Support Team members are passionate about helping you find affordable access for Rebif. They are trained to understand the various insurance and assistance plans to make the process as easy as possible. MS LifeLines cannot guarantee that you will receive insurance coverage or reimbursement for your therapy but will conduct a thorough review of your individual situation to determine available assistance programs or refer you to an appropriate state or federal program.

To find out if you qualify for MS LifeLines Access Made Simple or other MS LifeLines assistance programs, call MS LifeLines at 1-877-447-3243 Monday through Friday, 8 AM to 8 PM ET and Saturdays from 9 AM to 5 PM ET.

Erin M.
MS LifeLines Financial Support Specialist