Jeanne H. MS LifeLines Financial
Support Specialist

MS LifeLines® is committed to making sure cost is not a barrier to helping you successfully start and stay on Rebif®
(interferon beta-1a) as prescribed. That's why we offer a broad range of comprehensive financial assistance programs for eligible people living with relapsing multiple sclerosis and why we continue to enhance these programs to meet your individual needs.

You may be eligible for $0 co-pay

MS LifeLines Access Made Simple offers $0 co-pay for those eligible. Simply call 1-877-447-3243 to speak with an MS LifeLines Financial Support Specialist Monday through Friday, 8 AM to 8 PM ET and Saturday, 9 AM to 5 PM ET, to see if you're eligible.

The Financial Support Specialist will help you understand your health insurance coverage and options and may also discuss other available assistance programs.

This program is open to any of the following US residents:

  • Starting Rebif therapy
  • Presently taking Rebif therapy

Some limitations are required by law:

  • Patients covered by federal and state healthcare programs are not eligible for assistance

Any eligible person with relapsing MS starting or restarting Rebif therapy can be enrolled in this program. People currently on Rebif therapy can call MS LifeLines to determine eligibility. If you are presently receiving co-pay assistance under the MS LifeLines Access Made Simple program, you will automatically be converted to $0 co-pay.

Pursuant to a letter issued by the United States Department of Health and Human Services dated 10/30/2013, qualified health plans (QHPs) are not considered federal health care programs. As such, members of QHPs are eligible to receive co-pay assistance through the MS LifeLines Access Made Simple program. EMD Serono reserves the right to change or discontinue co-pay assistance for QHPs at any time.

Call MS LifeLines to determine your eligibility for this program. The MS LifeLines Access Made Simple program is subject to change and discontinuation at any time.

If you have no insurance or are underinsured, you may receive Rebif for up to 1 year at no cost.

Uninsured Insured, no
drug benefit
Partial drug
coverage
Free medication
up to 1 year
Uninsured Insured, no
drug benefit
Partial drug
coverage
Free medication
up to 1 year
Free medication
up to 1 year
Uninsured
Insured, no
drug benefit
Partial drug
coverage

Before the year ends, MS LifeLines will assess your eligibility for further assistance and help you continue to receive Rebif at the lowest cost available.

MS LifeLines Access Made Simple continues to provide medication at no cost to people with no insurance or insufficient drug coverage, without financial eligibility requirements.

Getting started is easy

Joining the MS LifeLines Access Made Simple financial assistance program requires no application or additional paperwork. Most eligible people will be informed of the program through MS LifeLines once their doctor submits their prescription to MS LifeLines. Even better, there are no additional up-front costs or reimbursement paperwork—we will take care of everything and have Rebif shipped directly to you.

If you are presently taking Rebif and are not enrolled in MS LifeLines Access Made Simple, you may be eligible to get Rebif for $0 per month for as long as the program is offered. Call MS LifeLines and speak with a member of the Financial Support Team to determine your eligibility.

To speak with the Financial Support Team about whether you may be eligible for MS LifeLines Access Made Simple or one of the many other financial assistance programs available, call 1-877-447-3243:
8 AM–8 PM ET, MON–FRI
9 AM–5 PM ET, SAT

"I lost my job and my insurance, which was really stressful. I called MS LifeLines and they covered my therapy until we were back on our feet. It was really simple." Sarah H. MS LifeLines Ambassador, living with relapsing MS

Frequently asked questions

Q.

How do I apply for MS LifeLines Access Made Simple?

A.

Getting started with MS LifeLines Access Made Simple is easy.
Joining the MS LifeLines Access Made Simple program requires no application process or additional paperwork. Most eligible people with relapsing MS will be informed of the program through MS LifeLines once their doctor submits their prescription to MS LifeLines. Even better, there are no additional up-front costs or reimbursement paperwork—we'll take care of everything and have Rebif shipped directly to you.

If you are starting Rebif therapy, simply call 1-877-447-3243 to speak with an MS LifeLines Financial Support Specialist to see if you're eligible.

If you are currently enrolled in MS LifeLines Access Made Simple and receiving co-pay assistance, you will need to call to receive benefits under this new program. You will be enrolled as long as the program is offered and you remain eligible. MS LifeLines will mail a letter before your membership expires, letting you know that you will no longer need to fill out an application.

If you are presently taking Rebif and are not enrolled in MS LifeLines Access Made Simple, you may be eligible for $0 co-pay for as long as the program is offered. Please call MS LifeLines and speak with a member of the Financial Support Team to determine your eligibility.

Q.

If I am already taking Rebif, am I eligible for MS LifeLines Access Made Simple?

A.

With recent program enhancements, if you are taking Rebif, you may now be eligible for $0 co-pay for as long as MS LifeLines Access Made Simple is offered and you remain eligible. Call MS LifeLines to inquire about your eligibility.

If you are not eligible for the enhanced MS LifeLines Access Made Simple program and need assistance affording Rebif, MS LifeLines may be able to help. Though MS LifeLines cannot guarantee that you will receive insurance coverage or reimbursement for your therapy cost, the Financial Support Team will focus on conducting a thorough review of your situation to determine eligibility for an MS LifeLines assistance program or will refer you to the appropriate state or federal program.

Q.

What if I am not eligible for the program?

A.

Even if you are not eligible for MS LifeLines Access Made Simple, MS LifeLines is still here to assist and support you throughout the course of your treatment. Our Financial Support Team can answer questions on topics including enrollment, benefits, costs, and prior authorization requirements. The team will also help you with Medicare prescription drug coverage. If you are still having financial difficulties, the Financial Support Team will help you apply to a patient assistance program. Eligibility is determined on a case-by-case basis.

Q.

When can I call the Financial Support Team?

A.

The MS LifeLines Financial Support Team is available at 1-877-447-3243 Monday through Friday, 8 AM to 8 PM ET and Saturday, 9 AM to 5 PM ET. Spanish-speaking agents are available.

 
Next: Free information kit
Important Safety Information and Indication

Important Safety Information

7.07

Before beginning treatment, you should discuss the potential benefits and risks associated with Rebif with your healthcare provider.

Rebif can cause serious side effects. Tell your healthcare provider right away if you have any of the symptoms listed below while taking Rebif.

  • Behavioral health problems, including depression and suicidal thoughts. You may have mood problems including depression (feeling hopeless or feeling bad about yourself), and thoughts of hurting yourself or suicide
  • Liver problems or worsening of liver problems, including liver failure. Symptoms may include nausea, loss of appetite, tiredness, dark colored urine and pale stools, yellowing of your skin or the white part of your eye, bleeding more easily than normal, confusion, and sleepiness. During your treatment with Rebif you will need to see your healthcare provider regularly and have regular blood tests to check for side effects
  • Serious allergic and skin reactions. Symptoms may include itching, swelling of your face, eyes, lips, tongue or throat, trouble breathing, anxiousness, feeling faint, skin rash, hives, sores in your mouth, or skin blisters and peels
  • Injection site problems. Symptoms at the injection site may include redness, pain, swelling, color changes (blue or black), and drainage of fluid
  • Blood problems. Rebif can affect your bone marrow and cause low red and white blood cell and platelet counts. In some people, these blood cell counts may fall to dangerously low levels. If your blood cell counts become very low, you can get infections and problems with bleeding and bruising. Your healthcare provider may ask you to have regular blood tests to check for blood problems
  • Seizures. Some people have had seizures while taking Rebif

Rebif will not cure your MS but may decrease the number of flare-ups of the disease and slow the occurrence of some of the physical disability that is common in people with MS.

Do not take Rebif if you are allergic to interferon beta, human albumin, or any of the ingredients in Rebif.

Before you take Rebif, tell your healthcare provider if you have or have had any of the following conditions:

  • mental illness, including depression and suicidal behavior
  • liver problems, bleeding problems or blood clots, low blood cell counts, seizures (epilepsy), or thyroid problems
  • you drink alcohol
  • you are pregnant or plan to become pregnant. It is not known if Rebif will harm your unborn baby. Tell your healthcare provider if you become pregnant during your treatment with Rebif
  • you are breastfeeding or plan to breastfeed. It is not known if Rebif passes into your breast milk. You and your healthcare provider should decide if you will use Rebif or breastfeed. You should not do both

Tell your healthcare provider about all medicines you take, including prescription and over-the-counter medicines, vitamins and herbal supplements.

The most common side effects of Rebif include:

  • flu-like symptoms. You may have flu-like symptoms when you first start taking Rebif. You may be able to manage these flu-like symptoms by taking over-the-counter pain and fever reducers. For many people, these symptoms lessen or go away over time. Symptoms may include muscle aches, fever, tiredness, and chills
  • stomach pain
  • change in liver blood tests

Tell your healthcare provider if you have any side effect that bothers you or that does not go away.

These are not all the possible side effects of Rebif. For more information, ask your healthcare provider or pharmacist.

Call your doctor for medical advice about side effects.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch or call 1-800-FDA-1088.

Refer to the Instructions for Use that comes with the Rebif® Rebidose® (interferon beta-1a) autoinjector.

Indication

Rebif is used to treat relapsing forms of MS to decrease the frequency of relapses and delay the occurrence of some of the physical disability that is common in people with MS.