Over 200 people at MS LifeLines® are here
MS LifeLines is a support service designed to help you start and stay on relapsing MS therapy. If you'd like to talk to someone—even before you decide on treatment—MS LifeLines is here for you. Just call 1-877-447-3243 anytime.
You can learn more about MS LifeLines in 1-on-1 Support.
You're not alone. Seven days a week, you can call us for expert MS advice on injecting, managing side effects, and more. We're not just on the phone—we can also come out to your home for injection training.
Patient and care partner ambassadors
We're people living with relapsing MS and the care partners who support them. We know how sometimes it can feel like you're taking on MS alone. That's why you can call and arrange to speak with one of us directly.
Financial Support Specialists
Cost shouldn't be a barrier to finding affordable access to relapsing MS treatment. Whether you have insurance or not, we're here to help you find available financial assistance programs.
Starting off right
As soon as MS LifeLines learns
you have been prescribed Rebif® (interferon beta-1a) by your doctor, with your consent, an MS LifeLines Enrollment Specialist will contact you. He or she will:
- Schedule a field nurse visit to your home so you can receive personalized 1-on-1 injection training and other therapy support
- Ship you a Rebif Welcome Kit, which provides information and support to help you start and stay on Rebif as prescribed
- Connect you to a Financial Support Specialist, who can help you find affordable access to Rebif or navigate your healthcare insurance to help you get the best available coverage for Rebif
- Answer your questions about living with relapsing MS and taking Rebif therapy
an MS LifeLines Nurse
An MS LifeLines Nurse may be one of the first people you meet when starting Rebif. They're here to help you, from walking you through your first injection to answering any questions you may have while on treatment.How MS LifeLines Nurses can help
Grateful for the help
The MS LifeLines Field Nurse came to my house to give me instructions on how to inject. The nurse helped me understand that this injection was going to help me with my MS, and the importance of being on a treatment plan and being able to self-inject. She sat down and really went over everything with me. My family was with me too. Actually, all of us were taught how to inject.
The nurse had such empathy and compassion, and she really worked with me. She made me feel comfortable, and I wasn't afraid to inject while she was there. It just made me feel very relaxed. She wasn't in a hurry. She stayed an hour and forty-five minutes with me!
She kind of made me feel like I had my mom sitting there, and she was telling me everything was going to be okay. I believed her, so it was pretty easy.
The people at MS LifeLines are there for you. You can talk to them about anything. If they can't answer your question, they'll guide you in the right direction. Even if you're a care partner or a friend or a child, you can call MS LifeLines and ask questions about MS.
Debbie B.Race car enthusiast, MS LifeLines Ambassador, living with relapsing MS
This story reflects the personal experience of one person. Results and experiences vary from patient to patient.